1. By Colissimo
Jamini delivers all orders to the address defined by the customer through La Poste (French Post).
The expected delivery time is between 2 to 10 working days from the date of shipping, except in the case of force majeure.
Upon dispatch of an order, the tracking number assigned to each package is sent by email, which allows the customer to track the status of the package on the carrier’s website.
2. Pick up at the JAMINI store, 10 rue du Château d'Eau, 75010 Paris
Pick up and return to the store are free. Customers can retrieve their orders from Monday to Saturday from 11:30 am to 7:30 pm with the order number. A confirmation email is sent to the customer as soon as an order is ready for pick up. Please allow 3 working days from the date of order to the date of pick up at store.
Return / Refund
A product may be returned at the client’s own expense by Colissimo with signature, to JAMINI, within seven days of the date of receipt. The products must be returned in their packaging and in their original condition. The client may then be fully reimbursed the amount of the items shipped or will benefit from a credit (valid one year) usable on the next order on the website only. In case of receipt of a damaged article, the customer must inform the customer service on the day of receipt of the shipment.
Return Address :
10 rue du Château d'eau
The return of the products must imperatively be accompanied by the delivery note.