Terms


Free shipping on all orders over 200 € in France, 250 € for other countries.

1. Standard Delivery by Colissimo

Jamini delivers all orders to the address defined by the customer through La Poste (French Post).

The expected delivery time is between 3 to 6 working days from the date of shipping, except in the case of unforeseen events.

Upon dispatch of an order, the tracking number assigned to each package is sent by email, which allows the customer to track the status of the package on the carrier’s website.

2. Delivery by Mondial Relay

- Points Relais : The parcel is delivered by Mondial Relay to the Relay Point chosen by the Customer. This delivery method is valid for France, Belgium, Luxembourg and Spain.

The expected delivery time is between 3 to 6 working days from the date of shipping, except in the case of unforeseen events.

- Home Delivery by Mondial Relay : The parcel is delivered by Mondial Relay to the address defined by the Customer. This delivery method is valid for Belgium, Luxembourg, Spain, Germany, Italy, Austria and Portugal.

The expected delivery time is between 3 to 6 working days from the date of shipping, except in the case of unforeseen events.

3. Express delivery STUART -Paris only-

From Monday to Friday, the package is delivered the same day for orders placed before 4 pm, the next day for others.

4. Click & Collect by Jamini : At 10 rue du Château d'Eau, 75010 Paris

Pick up and return to the store are free. Customers can retrieve their orders from Monday to Saturday from 11:30 am to 7:30 pm with the order number. A confirmation email is sent to the customer as soon as an order is ready for pick up. Please allow 2 working days from the date of order to the date of pick up at store.

Return / Refund

Purchase on our Eshop (except discounted items) : A product may be returned at the client’s own expense by Colissimo with signature, to Jamini, within fourteen days after the receiving date. The products must be returned in their packaging and in their original condition. The client may then be fully reimbursed the amount of the items shipped. In case of receipt of a damaged article, the customer must inform the customer service at +33(0)9.82.34.78.53 on the same day the shipment is received.


In-store purchase (except discounted items) : A product may be returned to Jamini, within three months from the date of purchase. The products must be returned in their packaging and in their original condition. The client may then benefit from an exchange or a credit (valid one year) usable on the next order.

Return Address :

JAMINI

10 rue du Château d'eau

75010 PARIS

FRANCE


The return of the products must imperatively be accompanied by the delivery note.

Important information

Delivery times displayed at checkout are calculated based on shipping destination in order to provide the most reliable information.

For delivery in countries/regions outside of the E.U., we do our best to facilitate customs clearance. However, delivery times may be delayed beyond our will by border control.